FAQs

Q1: Where Do we Ship?

Answer: We Currently Ship Within the U.S. Only (East Coast/Midwest/Southeastern U.S). 


Q2: I Just Placed My Order. Can I Cancel It?

Answer: Orders Can Be Canceled Only If They Were Placed Over the Weekend or Canceled Immediately After Being Submitted. Perishable Orders Have a Very Short Cancellation Window.


Q3: Can I Add or Remove Products From My Order?

Answer: Once an Order Is Placed, It Cannot Be Modified or Edited in Any Form.


Q4: Can I Track My Packages Online?

Answer: Yes. You Can Easily Track Your Packages Online Using Your Tracking Number.


Q5: How Are Frozen Desserts Shipped?

Answer: All Frozen Dessert Orders Are Packed With Dry Ice to Keep Products Frozen During Transit.